Privacy Policy for User
Fortuna Hotel Bangkok recognizes the importance of the protection of your personal data. This Privacy Policy explains our practices regarding the collection, use or disclosure of personal data including other rights of the Data Subjects in accordance with the Personal Data Protection Laws.
Collection of Personal Data
We will collect your personal data that receive directly from you as following:
- your account registration
- telephone
- email address
- Facebook Login
Types of Data Collected
Personal data such as name, surname, age, date of birth, nationality, identification card, passport, etc. Contact information such as address, telephone number, e-mail address, etc. Account details such as username, password, transactions history, etc. Proof of identity such as copy of identification card, copy of passport, etc. Transaction and Financial information such as purchase history, credit card details, bank account, etc. Technical data such as IP address, Cookie ID, Activity Log, etc. Other such as photo, video, and other information that is considered personal data under the Personal Data Protection Laws.
Children
If you are under the age of 20 or having legal restrictions, we may collect use or disclose your personal data. We require your parents or guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Storage of Data
We store your personal data as hard copy and soft copy. We store your personal data by using the following systems:
- Third-party server service providers in Thailand
- Third-party server service providers outside of Thailand
Use of Data
We collect, use and disclose the collected personal data for various purposes:
- To create and manage accounts
- To provide products or services
- To improve products, services, or user experiences
- To share and manage information within organization
- To conduct marketing activities and promotions
- To provide after-sales services
- To gather user’s feedback
- To process payments of products or services
- To comply with our Terms and Conditions
- To comply with laws, rules, and regulatory authorities
Disclosure of Personal Data
With your consent or as allowed by law, we may disclose your personal data to the following parties in certain circumstances:
Internal Organization We may disclose your personal data within our organization as deemed necessary to provide and develop our products or services. We may combine information internally across the different products or services covered by this Privacy Policy to help us be more relevant and useful to you and others.
Service Providers We may disclose your personal data to our service providers as deemed necessary to help us provide our services such as payments, marketing and development of products or services. Please note that service providers have their own privacy policy.
Cross-Border Data Transfer We may disclose or transfer your personal data to third parties, organizations or servers located in foreign countries. We will take steps and measures to ensure that your personal data is securely transferred, and the receiving parties have an appropriate level of personal data protection standard or as allowed by laws.
Data Retention
We will retain your personal data for as long as necessary during the period you are a customer or under relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless law requires or permits a longer retention period. We will erase delete, destroy or anonymize your personal data when it is no longer necessary or at the end of such period.
Data Subject Rights
Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following:
Right to withdraw consent: If you have given consent to us to collect, use or disclose your personal data whether before or after the effective date of the Personal Data Protection Laws, you have the right to withdraw such consent at any.
Right to Data access: You have the right to access your personal data that is under our responsibility; to request us to make a copy of such data for you; and to request us to reveal as to how we obtain your personal data.
Right to data portability: You have the right to obtain your personal data if we organize such personal data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request us to send or transfer the personal data in such format directly to other data controllers if doable by automatic means; and to request to obtain the personal data in such format sent or transferred by us directly to other data controller unless not technically feasible.
Right to object: You have the right to object to collection, use or disclosure of your personal data at any time if such doing is conducted for legitimate interests of us, corporation or individual which is within your reasonable expectation; or for carrying out public tasks.
Right to data erasure or destruction: You have the right to request us to erase, destroy or anonymize your personal data if you believe that the collection, use or disclosure of your personal data is against relevant laws; or retention of the data by us is no longer necessary in connection with related purposes under this Privacy Policy; or when you request to withdraw your consent or to object to the processing as earlier described.
Right to restriction of processing: You have the right to request us to suspend processing your personal data during the period where we examine your rectification or objection request; or when it is no longer necessary and we must erase or destroy your personal data pursuant to relevant laws but you instead request us to suspend the processing.
Right to rectification: You have the right to rectify your personal data to be updated, complete and not misleading.
Right to lodge a complaint: You have the right to complain to competent authorities pursuant to relevant laws if you believe that the collection, use or disclosure of your personal data is violating or not in compliance with relevant laws.
You can exercise these rights of Data Owner by contacting our Data Protection Officer as mentioned below. We will notify the result of your request within 30 days upon receipt of such request. If we deny the request, we will inform you of the reason via various channels such as SMS, email address, telephone, registered mail
Advertisement and Marketing
For your own benefits, we use your personal data to analyse and improve our products or services and create marketing campaigns on Google, Facebook, Pixel Tracking Code and others. This is to customize our products or services to your needs.
Cookies
To enrich and perfect your experience, we use cookies or similar technologies to display personalized content, appropriate advertising and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website and their website access preferences. If you do not wish to have cookies placed on your computer you should set their browsers to refuse cookies before using our website.
Data Security
We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including administrative safeguard, technical safeguard, physical safeguard and access controls.
Data Breach Notification
If personal data breach occurs, we will notify the Office of the Personal Data Protection Committee without delay and, where feasible, within 72 hours after having become aware of it. If the personal data breach is likely to result in a high risk to the rights and freedoms of you, we will notify the personal data breach and the remedial measures without delay through our website, SMS, email, telephone or registered mail, etc.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time and any changes of this policy will be announced on our website. This Privacy Policy was last updated and effective on 11th November 2022.
Links to Other Sites
The purpose of this Privacy Policy is to offer products or services and use of our website. Any websites from other domains found on our site is subject to their privacy policy which is not related to us.
Contact Information
If you have any questions about this Privacy Policy or would like to exercise your rights, you can contact us by using the following details:
Data Controller
Rajini Foundation School
903, Moo 2, Soi Baanladplakhao 6
Khlong Khuean, Khlong Khuean District,
Chachoengsao 24000, Thailand map
Tel: 086-4128474, 038-088290-2
email: rajinirfs@gmail.com